Cross-Cultural Communication

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Business Across Cultures

Warmly recommended. This book consists of 10 units, each with its own short case on cultural differences.These are then dealt with in realistic situations, where your students have to relate to them through a variety of exercises, such as discussions and problem-solving role playing.There are also information gap exercises and written exercises (with the emphasis on vocabulary). A suitable number of exercises.Themes such as: hospitality across cultures, negotiating, marketing.
9780749459918

Business Insights: China

*NEW IN APRIL 2011*

Now in a cheaper and updated edition.
Practical advice and case studies on how to expand business activities in China:
Increasingly open to foreign investment and with a growing consumer market, China represents an enormous commercial opportunity, but how can businesses succeed? Business Insights: China combines an overview of the experiences of foreign companies operating in China and a comprehensive guide to the opportunities available for other businesses. Based on the real-life experiences of, and lessons learned by, companies who have moved into the Chinese market, the book highlights the successes and failures of operating in such a challenging market. With practical advice and many comprehensive case studies and examples from import and export businesses, manufacturers and service providers Business Insights: China offers invaluable assistance for anyone looking to initiate or develop their business activities in China — and a great insight into the Chinese market for students.. It is extremely easy to read and yet packed with practical, “what you should do” information. Author: Jonathan Reuvid. (352 pages)
Level: HH/Library/Depot/A resource for Language Schools, IV Courses and In-House courses

Contents: The business environment in China; The investment environment; The regulatory environment; Exporting to China; Importing from China; Manufacturing in China; European service providers in China. Appendices.

9781405331524

Doing Business in China (DK Essential Managers)

A practical, easy, illustrated guide to doing business in China which will give students or business people the information and skills they need:

  • Understand Chinese business culture and  establish effective relationships
  • Learn to negotiate and achieve business success in the world's fastest growing economy
  • Learn how to follow etiquette, manage ‘face’, team-build and exploit your contacts
  • Dos, don'ts and taboos, highlights on key subjects, ‘SOS’ hints on what to do in a particular situation
  • Real-life case studies enable you to understand China's consumers and its rapidly evolving markets
  • Can be read cover to cover or dipped into for quick reference

    Level: Intermediate/1st/2nd year of Handelsgymnasium/Language Schools

    • 9781405331531

    Doing Business in India (DK Essential Managers)

    A practical, easy, illustrated guide to doing business in India which will give students or business people the information and skills they need:

  • Understand Indian business culture and how to achieve business goals in this fast-growing economy
  • Learn  how to establish a presence and build lasting business relationships
  • Dos, don'ts and taboos, highlights on key subjects, ‘SOS’ hints on what to do in a particular situation
  • Real-life case studies show how to seal joint ventures and navigate the challenges of Indian bureaucracy
  • Can be read cover to cover or dipped into for quick reference

    Level: Intermediate/1st/2nd year of Handelsgymnasium/Language Schools

    • 9781405335423

    Doing Business in South America (DK Essential Managers)

    A practical, easy, illustrated guide to doing business in South America:

  • How to do business in one of the world's most exciting business environments
  • Learn to understand the business culture and establish productive relationships
  • Tips, dos and don'ts on what to do in a particular situation
  • Real-life case studies demonstrate how to import and export goods, navigate relationships and deal with infrastructure
  • Read it cover-to-cover, or dip in and out for quick reference 

    Level: Intermediate/1st/2nd year of Handelsgymnasium/Language Schools

    • 0194371816

    Global Issues

    This book contains 80 classroom activities that foster cross-cultural understanding — it focuses on real world issues to encourage communication skills and critical thinking. Authors: Ricardo Sampedro and Susan Hillyard.

    •  Over 80 classroom activities.

    •  Challenges stereotypes and preconceptions.

    •  Fosters cross-cultural understanding.

    •  Encourages reflection, critical thinking, and a questioning attitude.

    •  Techniques include art, music, drama, discussion, and games.

    Level: Gymnasium (all levels)

    0194421783

    Intercultural Activities (Oxford Basics)

    Oxford Basics: A series of Activity Books at an affordable price! Each book contains a range of communicative activities — from elementary to intermediate, for all levels of Folkeskolen.

    30 activities designed to inform and give practice in discussing your own and other cultures. Activities are easy to prepare. Step-by-step instructions.
    Examples of Contents    : 1. Greetings and introductions; 2. Everyday customs and habits; 3. Names and families; 7. Houses and homes; 8. Jobs for men and women; 13. Clothes; 14. Sport; 22. Health and fitness; 27. Celebrities.

    0194421805

    Intercultural Business Communication

    This text provides teachers with an introduction to the theory and practice of intercultural business communication, surveying key cultural dimensions and case studies. The approach is interactive, with exercises to encourage readers to reflect on their own attitudes and experience. Lots of inspiration and usable ideas. Author: Robert Gibson. Contents: The Intercultural Challenge; Cultural Dimensions; Business Communications; Cultures; Going Further. Level: Handelsskole and Language School Teachers

    9780521741880

    Intercultural Language Activities

    Intercultural Language Activities offers practical teaching ideas which encourage learners to reflect on their own language and culture. Topics covered in the fourteen chapters include childhood, food, sport, icons, politics and body language. The book also helps learners mediate in situations of cultural misunderstanding and start web-based intercultural exchanges. It examines interview techniques, how people present themselves, and ways to interpret cultural symbols and characteristics, such as those found in postcards, advertisements and online newspapers. In engaging with these topics, learners become intercultural explorers and raise their level of communicative competence. This is a great resource for any teacher who wishes to combine language learning with cultural exploration.
    Level: All levels of the Gymnasium (+ a few more elementary activities)

    Sample pages (PDF)

    • Enables teachers to combine interculturalism with language learning
    • A wide range of easily accessible, low resource activities which can be used in any order
    • Step-by-step instructions
    • Easy to use in class with minimal preparation.
    • CD-ROM: provides print-friendly photocopiable worksheets and reading texts which can be put to immediate use.
    0521533406

    Intercultural Resource Pack

    Intercultural Communication Resources for Language Teachers
    50 activities that address the key issues of intercultural communication:
    A very good photocopiable resource. Sensible exercises, good notes for the teacher, short (not much reading) and to the point. Can be used from day one of HHX and throughout the 3 years. The activities can be used when you have the odd quarter of an hour to spare – or as part of a culture theme. A useful book for "reformen". The activities are divided into the following sections:
    – Why does culture matter?
    – Types and stereotypes
    – Profiling national cultures
    – Profiling corporate cultures
    – Profiling group cultures
    – Culture and communication
    Level: HHX/Gymnasiet/HTX
    1593373686

    Kiss, Bow or Shake Hands

    “The Guide to Doing Business in More Than Sixty Countries”
    Thoroughly revised 2006 edition with more countries and greater emphasis on China, India etc.  This book is a goldmine of information and a must for the handelsskole library, It's ideal for getting a quick insight into a country's cultural peculiarities and the ground rules for doing business. There is a fantastic amount of information in its 594 pages.
    1857883144

    Mind Your Manners

    Now covers all the countries in the enlarged EU. “Managing Culture Clash in the Single European Market.”
    Looks at the business, social and legal frameworks of the European nations (at social expectations, etiquette and manners) and the way meetings are run. Also covered are the Americans and the Japanese in Europe. Further sections on Organisation and Leadership, Culture Clash, Multicultural Meetings etc.
    1904838022

    When Cultures Collide

    2005 edition: A revised and expanded edition of the cross-cultural bible. Richard Lewis provides a guide to working and communicating across cultures, and explains how your culture and language affect the ways in which you think and respond, ranging from differences in etiquette and body language to thinking in the areas of team building and management. Now covering more than 60 countries and every major region in the world. There are new chapters on countries such as Iraq, Israel, Pakistan, Serbia and Venezuela. (600 pages)
    Level: Post-HH levels/HH i uddrag

    9781408220030

    Working Across Cultures

    Special Price in 2012!

    A short specialized course book with units that are based on reading texts from the Financial Times and other sources. Working suggestions: Before You Read, Reading, Vocabulary and excellent open-ended Over to You tasks. Level: Courses at Intermediate+ / Language Schools / HH

    Examples of the 18 Units: Overcoming cultural barriers; Working styles in Japan; Doing business in China; Keeping employees happy in India; Making an international merger work; Expatriate families; A mixed-culture workforce; Hiring university graduates from China.

    9781906042196

    Xenophobe's Guide to the Americans

    NEW edition!
    A guide to understanding the Americans which dispels or confirms preconceived prejudices with humour and insight:

    Extracts from the book:
    Friends without friendship: “Americans are friendly because they just can't help it; they like to be neighbourly and want to be liked. However, a wise traveller realises that a few happy moments with an American do not translate into a permanent commitment of any kind. Indeed, permanent commitments are what Americans fear the most. This is a nation whose fundamental social relationship is the casual acquaintance.”
    It's not a ‘good day’ unless it's a ‘good hair day’: “When asked in a survey what they notice first in a potential mate, the answer from both men and women was hair. Having good hair is more important than having a college education or a happy family.”
    Americans shoot from the lip: “American speech is remarkably straightforward. They tell it as it is, even when it's not a particularly good idea to do so. Linguistic subtlety, innuendo, and irony that other nations find delightful puzzle the Americans, who take all statements at face value, weigh them for accuracy, and reject anything they don't understand.”
    Always aim to win: “Winning is central to the American psyche. As American football coach Vince Lombardi put it, ‘Winning isn't everything. It's the only thing’. Virtually every event in American life, from school graduation to marriage to buying an automobile, is structured so that one party wins, or at least comes out looking better than any of the other participants.”

    Table of Contents:     Nationalism and Identity — Character — Attitudes and Values — Happy Families — Manners and Behaviour — Leisure and Pleasure — Drinking and Eating — Custom and Tradition — Sense of Humour — Culture — Systems — Business and Commerce — Government — Language

    9781906042271

    Xenophobe's Guide to the Danes

    NEW edition!
    A guide to understanding the Danes that highlights their character and behaviour with warmth and wit. Authors: Helen Dyrbye, Steven Harris and Thomas Golzen

    Extracts from the book:
    Everything in moderation: “Denmark is a land of modesty and moderation. This is largely a consequence of the Danes' sense of social responsibility. The touchstone of any activity or point of view is whether it is samfundsrelevant, that is, socially useful.”
    That's not funny: “Danish humour suffers from the handicap of the Danes’ literal-mindedness (‘Can you play the violin?’ ‘I don't know, I've never tried.’), and for their need to conform. In a country where all right-thinking people think the right things, no-one is sufficiently different to laugh at.”
    Combined forces: “Danes co-operate. Lego comes from the Danish words leg godt which means ‘play well’, and this is just what the Danes are good at. They get along well with other people. In any brochure translated for the world market, the word ‘co-operation’ will appear at least three times per page along with a generous sprinkling of ‘joint ventures’.”
    Frankly speaking: “They say what they think about sex, politics, religion, everything. Small talk can assume monstrous proportions. They will tell you frankly how much their mortgage is, how much they earn per hour and whether or not they shave their armpits.”

    Table of Contents: Nationalism and Identity — Character — Attitudes and Values — Happy Families — Manners and Behaviour —Leisure and Pleasure — Drinking and Eating — Custom and Tradition — Sense of Humour — Culture — Systems — Business and Commerce — Government — Language
    9781906042295

    Xenophobe's Guide to the English

    NEW edition!
    A guide to understanding the English that gets beyond the stiff upper lip and reveals their true spirit and character!

    Extracts from the book:
    Never overstep the mark: “Moderation – a treasured ideal – means a lot to the English. Their respect for it is reflected in their shared dislike of any person who 'goes too far'.”
    Irrational rationality: “The English can admire something without enjoying it, or enjoy something they suspect is fundamentally reprehensible. You can never be sure which stance they are going to take – the reassuringly reasonable, or the wildly irrational.”
    I'm fine, really: “Stoicism, the capacity to greet life's vicissitudes with cheerful calm, is an essential ingredient of Englishness.”
    Push-me, pull-you: “Two equally fundamental but contradictory English characteristics are a love of continuity and a yearning for change. In the English character these two opposite desires vie with each other constantly, which produces some curious behaviour patterns and several characteristics most usually observed in the classic split personality.”

    Table of Contents: Nationalism and Identity – Character – Attitudes and Values – Happy Families – Manners and Behaviour – Leisure and Pleasure – Drinking and Eating – Custom and Tradition – Sense of Humour – Culture – Systems – Culture – Systems – Crime, Punishment & Law – Government – Business – Language – Conversation